Windflower Piercing Studio Privacy Policy
Last Updated: January 30, 2026
This privacy policy describes how Windflower Piercing Studio, LLC ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you use our website at https://windflowerpiercing.com or visit our studio location.
If you have questions or concerns about this privacy policy, please contact us at WindflowerPiercing@yahoo.com or (909) 529-2013.
Summary of Key Points
What information do we collect?
We collect personal information you provide when booking appointments, making purchases, or contacting us, including name, email, phone number, and payment information.
How do we use your information?
We use your information to provide piercing and tattoo services, process payments, communicate with you about appointments, and comply with legal requirements.
Do we share your information?
We do not sell your personal information. We only share information with service providers necessary to operate our business (payment processors, booking platforms) and as required by law.
What are your rights?
California residents have specific rights under the California Consumer Privacy Act (CCPA) to access, delete, and control their personal information.
How do we protect your information?
We use industry-standard security measures, though no system is 100% secure.
Table of Contents
Information We Collect
How We Use Your Information
How We Share Your Information
Cookies and Tracking Technologies
How Long We Keep Your Information
Security of Your Information
Your Privacy Rights (California Residents)
Children's Privacy
Changes to This Policy
Contact Us
1. Information We Collect
Information You Provide to Us
When you interact with our services, we may collect:
Contact Information:
Full name
Email address
Phone number
Mailing address
Account Information:
Username and password (if you create an online account)
Account preferences
Appointment and Service Information:
Appointment date and time
Service type (piercing type, jewelry selection, tattoo details)
Health information relevant to providing safe services (allergies, medications, medical conditions)
Age verification and identification information
Payment Information:
Credit/debit card information
Billing address
Transaction history
Communications:
Messages you send us via text, email, or social media
Feedback and survey responses
Photos you share related to your service or jewelry
Information Collected Automatically
When you visit our website, we automatically collect:
Technical Information:
IP address
Browser type and version
Device information
Pages visited and time spent on our site
Referring website
Location Information:
General geographic location based on IP address
Third-Party Information
Booking Platform: We use online booking software that collects and processes appointment information on our behalf.
Payment Processor: We use Stripe to process payments. Stripe collects and processes payment information according to their privacy policy at https://stripe.com/privacy.
Social Media: If you interact with us on Instagram, Facebook, or other platforms, we may receive information according to those platforms' policies.
2. How We Use Your Information
We use your personal information for the following purposes:
To Provide Services:
Schedule and manage appointments
Perform piercing and tattoo services safely
Process payments and refunds
Provide aftercare instructions and support
Respond to your questions and requests
To Communicate With You:
Send appointment confirmations and reminders
Notify you of cancellations or schedule changes
Send service-related updates
Respond to your inquiries
Send promotional emails (with your consent - you can opt out anytime)
To Improve Our Business:
Understand how customers use our website and services
Improve our website, services, and customer experience
Develop new services and products
Conduct internal research and analytics
For Legal and Safety Purposes:
Comply with legal obligations (health regulations, tax requirements, etc.)
Verify your age and identity
Prevent fraud and unauthorized access
Protect our rights and property
Maintain health and safety records as required by California law
3. How We Share Your Information
We do not sell or rent your personal information to third parties.
We may share your information with:
Service Providers: Companies that help us operate our business, including:
Square (payment processing)
Online booking platform providers
Email service providers
Website hosting providers
Accounting and tax preparation services
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose information when required by law, such as:
In response to subpoenas, court orders, or legal process
To comply with health department regulations
To comply with tax and financial reporting requirements
To protect our rights, property, or safety, or that of others
Business Transfers: If Windflower Piercing Studio is sold or merged with another company, your information may be transferred as part of that transaction.
With Your Consent: We may share information for other purposes with your explicit consent.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
Remember your preferences
Understand how you use our website
Improve website functionality
Analyze website traffic
Types of cookies we use:
Essential cookies: Required for the website to function properly
Analytics cookies: Help us understand website usage (we may use Google Analytics or similar tools)
Preference cookies: Remember your settings and choices
Your Choices:
Most web browsers allow you to control cookies through settings. You can set your browser to reject cookies, but this may limit website functionality.
To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout
5. How Long We Keep Your Information
We retain your personal information only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.
Typical retention periods:
Active account information: While your account is active
Appointment records: 3 years (for business and health regulation compliance)
Payment records: 7 years (for tax and accounting requirements)
Marketing preferences: Until you unsubscribe
Health/safety records: As required by California health regulations
After the retention period, we securely delete or anonymize your information.
6. Security of Your Information
We implement reasonable security measures to protect your personal information, including:
Secure Socket Layer (SSL) encryption for data transmission
Secure storage of physical records at our studio
Limited access to personal information by employees
Regular security assessments
However, please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your responsibility: Keep your account password secure and notify us immediately at WindflowerPiercing@yahoo.com if you suspect unauthorized access.
7. Your Privacy Rights (California Residents)
As a California business, we comply with the California Consumer Privacy Act (CCPA). If you are a California resident, you have the following rights:
Right to Know
You can request:
What personal information we collect about you
The categories of sources from which we collect information
Our business purposes for collecting information
The categories of third parties with whom we share information
The specific pieces of personal information we have about you
Right to Delete
You can request that we delete your personal information, subject to certain exceptions (e.g., completing transactions, complying with legal obligations, detecting fraud).
Right to Opt-Out of Sale
We do not sell your personal information. However, you have the right to opt out if our practices change in the future.
Right to Non-Discrimination
We will not discriminate against you for exercising your CCPA rights. You will receive the same level of service whether or not you exercise your rights.
How to Exercise Your Rights
To submit a request:
Email us at WindflowerPiercing@yahoo.com
Text us at (909) 529-2013
Visit us in person at 17070 Walnut Village Parkway, Suite G, Fontana, CA 92336
Verification: To protect your privacy, we will verify your identity before processing your request. We may ask for information such as your name, email, phone number, or appointment history.
Response time: We will respond to your request within 45 days.
Authorized agents: You may designate an authorized agent to submit requests on your behalf. We may require proof of authorization.
Personal Information We Collect (CCPA Categories)
In the past 12 months, we have collected the following categories of personal information:
CategoryExamplesCollectedIdentifiersName, email, phone, addressYESCalifornia Customer RecordsName, contact info, payment infoYESProtected ClassificationsAge, date of birth (for age verification)YESCommercial InformationPurchase history, appointment historyYESBiometric InformationN/ANOInternet ActivityWebsite browsing, IP addressYESGeolocationGeneral location from IPYESAudio/VisualPhotos you share with usYES (with consent)Professional InformationN/ANOEducation InformationN/ANOInferencesPreferences based on service historyNO
8. Children's Privacy
Our services are not directed to individuals under 18 years of age, except when accompanied by a parent or guardian as required by law.
We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at WindflowerPiercing@yahoo.com.
For minors ages 13-17, we require parental consent for services and information collection as required by California law.
9. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements.
When we make changes:
We will update the "Last Updated" date at the top of this policy
For material changes, we may notify you by email or prominent notice on our website
Continued use of our services after changes indicates acceptance of the updated policy
We encourage you to review this policy periodically.
10. Contact Us
If you have questions, concerns, or requests regarding this privacy policy or our privacy practices:
Windflower Piercing Studio, LLC
17070 Walnut Village Parkway, Suite G
Fontana, CA 92336
United States
Phone: (909) 529-2013
Email: WindflowerPiercing@yahoo.com
Website: https://windflowerpiercing.com
Studio Hours:
Friday - Tuesday: 12:00 PM - 7:00 PM
Wednesday & Thursday: Closed
Additional Information for California Residents
California "Shine the Light" Law
California Civil Code Section 1798.83 permits California residents to request information about our disclosure of personal information to third parties for direct marketing purposes.
We do not share personal information with third parties for their direct marketing purposes.
If you have questions about this, contact us at WindflowerPiercing@yahoo.com.
Do Not Track Signals
Some web browsers have "Do Not Track" features. We do not currently respond to Do Not Track signals because there is no industry standard for how to respond to them.
By using our services, you acknowledge that you have read and understand this privacy policy.